Like you, I worked hard in my professional life to advance and succeed. After a full day at work, I walked in the door and worked harder to meet my responsibilities at home. I was not only exhausted, but unsatisfied. Was this success? Not having enough energy or time to enjoy my life became my burden. I wanted to be able to spend more quality time doing things I enjoy with my family, friends or just by myself. As I started talking to others about it, I realized that so many people are in the same situation. The obligation to “do it all” cost them the most precious pieces of life; family-time, social outings with friends, much needed down-time or exciting adventures. I decided it was time to create a business that would provide clients with extra time! The reality is, Concierge Lifestyle offers members “me time” by providing services that check errands off their To-Do list.
As a small business owner and skilled and experienced customer service professional, my members receive the time, expertise, and care they deserve.
Experienced: My professional background provides a perfect foundation for me to realize and outline clearly organized, efficient and creative solutions to uniquely common frustrations.
Reliable: Throughout my career I have developed strong, lasting and useful relationships with a great number of reliable professionals. They offer a variety of services and products, giving me the ability to address a broad spectrum of service requests for my clients.
Dedicated: As a customer service professional, a US Army veteran and business owner I understand that well-maintained relationships and communication are the keys to my members’ satisfaction and Concierge Lifestyle’s success.
“My goal is to strive for excellence by providing a reliable and competent concierge service which will allow my members to have the spare time they need to enjoy whatever it is that they love and want to do. I aspire to help as many people as I can, and to live up to my namesake, "Sandra", the meaning of which is ‘Helper Of Mankind".
Q: What is a personal concierge service?
A: A personal concierge service coordinates services and provides assistance for individuals or, in the case of Concierge Lifestyle, its members. Our members trust us to provide consistent, quality services so they can reduce their “Must Do” list and find time to do the things that are truly important to them.
Q: What makes Concierge Lifestyle different from other companies?
A: Some concierge services may have different specialists on staff to help arrange a variety of services. Concierge Lifestyle offers each member a single personal concierge who will be the main point of contact for all services and requests, and cementing the foundation of the member relationship. Concierge Lifestyle ensures quality of services by partnering with only pre-approved, reputable and vetted vendors and suppliers. We always look to our members for feedback. Our processes are fluid and our timing is precise, making certain that we give you both the flexibility and confidence you need for peace of mind.
Q: Do I have to be a member to benefit from your service?
A: Yes, Concierge Lifestyle is a member-only based service provider.
Q: How many times can I use or request a service each month?
A: There is no monthly limit on the amount of services a member can request or schedule each month. Party planning services will be billed at event-specific pricing.
Q: How do I schedule a service?
A: Members can schedule services by completing the Member’s service form on the member page, by emailing us at sandra@conciergelifestyle.us or by calling your personal concierge at 631.848.5599.
Q: I need help scheduling a service or errand that isn’t offered. Help!
A: We have chosen to offer these specific services at this time, as they were on top of the list of the most time-consuming and frustrating errands for members polled. However, we want to be as accommodating and flexible with our members as possible. We will be adding more options in the future. If you have a request that is not yet available on our current list of services, please contact us. This feedback will help us ensure that we provide the most desired and useful services to all our members.
Q: What areas do you serve?
A: We currently provide services to members in Huntington Township, NY including Huntington, Huntington Bay, Huntington Station, South Huntington, Dix Hills, Melville, West Hills, Elwood, Northport, East Northport, Greenlawn, Cold Spring Harbor, Halesite, Centerport, Fort Salonga, Asharoken, Eatons Neck, Lloyd Harbor. We will be expanding beyond this area soon!
Q: Does Concierge Lifestyle invoice me for the cost of the services?
A: Each Concierge Lifestyle member is responsible for paying the “Preferred Partner” service provider directly upon receipt of services/ goods.
Q: Is it necessary to provide Concierge Lifestyle keys to my home?
A: If a member would like our preferred partners to schedule housekeeping or pet care services while he/ she is away, the member can provide a key to his/ her personal concierge or can offer to have a family member, neighbor or friend arrange for entry to the home.
Q: What methods of payments are accepted?
A: We accept payments via Paypal, cash and personal checks.
Q: Is your company bonded and insured?
A: Concierge Lifestyle is bonded and insured.
Partners Terms of Use
ALL PREFERRED PARTNERS AGREEMENTS ARE GOVERNED BY CONCIERGE LIFESTYLE’S TERMS AND CONDITIONS AS SET FORTH HEREIN.
1. COST OF DELIVERY, TAXES AND OTHER CHARGES. Concierge Lifestyle Members shall pay the costs of the products and/or services, including any sales, use, excise or similar taxes, directly to the Preferred Partner. Under no circumstance is Concierge Lifestyle liable for any payment on behalf of any of its Members.
2. LIMITATION OF LIABILITY. No claim by a Preferred Partner of any kind including, but not limited to, claims for indemnification, whether as to payment for goods or services or otherwise, shall be greater in amount than the purchase price of the goods or services in respect of which damages are claimed. IN NO EVENT SHALL CONCIERGE LIFESTYLE BE LIABLE TO PREFERRED PARTNER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, STATUTORY, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF — USE, LOSS OF TIME, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, — USE OR LOSS OF THE SERVICES SOLD HERE UNDER, REGARDLESS OF WHETHER SUCH LIABILITY IS BASED ON BREACH OF CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN.
3. DISPUTE RESOLUTION. Any dispute, controversy or claim arising out of or related in any way to these Partners Terms of Use and/or any sale and purchase of services here under or any transaction contemplated hereby which cannot be amicably resolved by the parties shall be solely and finally settled by arbitration administered by the American Arbitration Association in accordance with its commercial arbitration rules. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration shall take place before a single arbitrator sitting in Suffolk or Nassau County within the State of New York. The language of the arbitration shall be English. The arbitrator will be bound to adjudicate all disputes in accordance with the laws of the State of New York. The decision of the arbitrator shall be in writing with written findings of fact and law and shall be final and binding on the parties. The arbitrator shall be empowered to award money damages, but shall not be empowered to award consequential damages, indirect damages, special damages, exemplary damages, punitive damages or specific performance. Each party shall bear its own costs relating to the arbitration proceedings irrespective of its outcome. This section provides the sole recourse for the settlement of any disputes arising out of, in connection with, or related to this Agreement.
4. GOVERNING LAW. This Agreement shall be construed, and the respective rights and duties of Preferred Partner and Concierge Lifestyle shall be determined, according to the laws of the State of New York, without giving effect to its principles of conflicts of laws. The UN Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.
5. NO ASSIGNMENT. This contract between Preferred Partner and Concierge Lifestyle is not transferable by either party without the prior written consent of the other party, except that Concierge Lifestyle may assign this Agreement without Preferred Partner’s consent of the assignment is to an affiliate or if the assignment is carried out as part of a merger, restructuring, or reorganization, or sale or transfer of all or substantially all of Concierge Lifestyle’s assets. Any assignment without such consent shall be null and void.
6. INTELLECTUAL PROPERTY. Preferred Partner acknowledges that Concierge Lifestyle is the owner of intellectual property related to its membership service, including any trademark (the “Marks”) and proprietary color and patterns used in connection with its Products (the “Copyrights”). Preferred Partner shall not use the Marks or Copyrights or any part thereof as part of Preferred Partner’s name, nor register any name, including domain names, or mark confusingly similar to the Marks or Copyrights. Preferred Partner acknowledges that it is not being licensed any right or interest of any kind in the Marks or Copyrights and that Preferred Partner may not use same without the prior, written consent of Concierge Lifestyle.
7. REPRESENTATIONS, WARRANTIES AND COVENANTS. Each party represents, warrants and covenants that it has the requisite power and authority to execute, deliver and perform its obligations under this Agreement. Preferred Partner warrants that it (i) will perform all services in a professional and workman like manner, and exercise due professional care and competence in the performance of the services, (ii) is fully licensed and duly authorized to provide the products and/or perform the services contemplated and will provide proof of such license if requested by Concierge Lifestyle; (iii) is bonded and insured in adequate amounts and will provide proof of coverage if requested by Concierge Lifestyle; and (iv) has performed requisite background and security checks of its employees, consultants and independent contractors and will provide proof of such checks if requested by Concierge Lifestyle. If Preferred Partner breaches this Section 7, Preferred Partner shall indemnify the Concierge Lifestyle (as defined in Section 8 below) for any and all related damages. Preferred Partner shall also indemnify Concierge Lifestyle upon Concierge Lifestyle’s request for any claim brought by a Member related to Preferred Partner’s products and/or services.
8. INDEMNIFICATION. Preferred Partner agrees to defend, indemnify, and hold harmless Concierge Lifestyle from and against all third-party claims, and any related liabilities, losses, fines or penalties, or damages, including reasonable attorney’s fees and expenses, incurred by Concierge Lifestyle, to the extent such claims arise out of: (i) any material breach of any representation or warranty of Preferred Partner; or (ii) the gross negligence or willful misconduct of Preferred Partner, including its employees or agents. Concierge Lifestyle shall promptly notify Preferred Partner of any third-party claims for which indemnification is sought, provided, however, that the failure to give such notice shall not relieve Preferred Partners of its obligations here under except to the extent that Preferred Partner was actually and materially prejudiced by such failure. Preferred Partner shall have the right to conduct the defense of any such indemnification claim or action and, consistent with Concierge Lifestyle’s rights here under, all negotiations for its settlement; provided, however, Concierge Lifestyle may participate in such defense or negotiations to protect its interests and Preferred Partner may not agree to any settlement that admits liability or wrongdoing on the part of Concierge Lifestyle.
9. MISCELLANEOUS. These Concierge Lifestyle’s Partners Terms of Use are the sole and exclusive statement of the parties’ understanding and agreement with respect to the transactions contemplated by this sale, notwithstanding any other terms that might be contained in any purchase order or other document received from Preferred Partner or submitted to Concierge Lifestyle. No waiver by Concierge Lifestyle of any of Concierge Lifestyle’s Partners Terms of Use or any breach hereof shall constitute or be deemed to be a waiver of any such term or any such breach in any other case. No waiver shall be deemed to occur as a result of the failure to enforce any term or condition of these Concierge Lifestyle’s Partners Terms of Use. If any clause or portion hereof shall be held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, the remaining clauses or portions shall remain in full force and effect. The paragraph headings are for convenience only and shall not be used in interpreting or construing these Concierge Lifestyle’s Partners Terms of Use.
PRIVACY OF INFORMATION
Concierge Lifestyle cares about how information about you is used and shared. This notice describes our privacy policy. By visiting Concierge Lifestyle’s website (www.conciergelifestyle.us), you are accepting the practices described in this Privacy Notice.
What personal information we collect and why we collect it
Concierge Lifestyle may collect personal information about you (such as your name and email address) that you provide voluntarily to provide a secure and personalized experience. This includes your name, your purchasing records and your shopping patterns without your credit card information. For instance, if you choose to place an order via this website, or if you contact us through our “Contact Us” form, we will collect your personal information (first name, last name and email address).
Cookies
Concierge Lifestyle does not use “cookies.” All personal information obtained about you is provided to us by you if you make a purchase.
When we disclose the personal information we collect
Concierge Lifestyle will not intentionally sell or rent your personal information to any unaffiliated third party for marketing purposes at any time. Concierge Lifestyle may share your information with Preferred Providers pursuant to the Membership Agreement and Member Terms of Use.
Privacy Protection for Children
In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly provide our service to persons under the age of 18.
How we protect your personal information
Concierge Lifestyle uses industry-standard practices such as encrypted storage and password protection systems, to prevent unauthorized intrusion to its website and the alteration, acquisition or misuse of personal information by unauthorized persons. Concierge Lifestyle restricts access to non-public personal information about you to those employees who need to know the information to provide products or services to you. Concierge Lifestyle maintains physical, electronic, and procedural safeguards that comply with applicable federal, state and local standards to guard your non-public personal information. Concierge Lifestyle uses PayPal as its online payment gateway to provide the best and safest online transaction to help their authors have a secure payment experience. You are referred to PayPal’s privacy policy located at: https://www.paypal.com/us/webapps/mpp/ua/privacy-full
Concierge Lifestyle uses secure server software (SSL) which is the industry standard. It encrypts all of your personal information, including name, and address, so that the information cannot be read as it travels over the Internet. Concierge Lifestyle does not accept credit card numbers delivered by email.
ALL MEMBERSHIP SERVICES ARE GOVERNED BY CONCIERGE LIFESTYLE’S TERMS AND CONDITIONS OF SALE AS SET FORTH HEREIN.
1. FORMATION OF CONTRACT. A written or oral request for use of a Membership Service is deemed by Concierge Lifestyle to be an offer to purchase services, which Concierge Lifestyle may accept or reject in its sole discretion. Concierge Lifestyle must provide an affirmative acknowledgement of such offer to purchase services to accept an order. Concierge Lifestyle’s affirmative acceptance is subject to Concierge Lifestyle’s Membership Terms of Use stated herein.
2. COST OF DELIVERY, TAXES AND OTHER CHARGES. Member shall pay the costs of the services, including any sales, use, excise or similar taxes, directly to the Concierge Providers.
3. NO SET-OFF. Member shall have no right of set-off or withholding, and no deduction of any amounts due from Member to Concierge Lifestyle shall be made without Concierge Lifestyle’s prior, express written approval.
4. DISCLAIMER OF WARRANTIES. THE WARRANTIES SET FORTH HEREIN WITH RESPECT TO A SERVICE PROVIDED BY A CONCIERGE PROVIDER ARE THE ONLY WARRANTIES MADE BY CONCIERGE LIFESTYLE IN CONNECTION WITH THE SERVICES AND THE TRANSACTIONS CONTEMPLATED AS A RESULT OF THIS SALE. CONCIERGE LIFESTYLE MAKES NO OTHER WARRANTIES OR REPRESENTATIONS TO MEMBER OR ANY OTHER PERSON OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES, AND CONCIERGE LIFESTYLE SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. SERVICES SOLD HEREUNDER ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY CONCIERGE LIFESTYLE IN WRITING. CONCIERGE LIFESTYLE’S SOLE OBLIGATION FOR A REMEDY TO MEMBER SHALL BE A REFUND OF THE CURRENT MONTH’S MEMBERSHIP FEE. MEMBER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE — USE OF SERVICES PURCHASED, WHETHER — USED ALONE OR IN COMBINATION WITH OTHER SERVICES OR SUBSTANCES.
5. LIMITATION OF LIABILITY. No claim by Member of any kind including, but not limited to, claims for indemnification, whether as to quality or amount of services delivered or non-delivery, shall be greater in amount then the purchase price for the services in respect of which damages are claimed. IN NO EVENT SHALL CONCIERGE LIFESTYLE BE LIABLE TO MEMBER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, STATUTORY, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF — USE, LOSS OF TIME, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, — USE OR LOSS OF THE SERVICES SOLD HEREUNDER, REGARDLESS OF WHETHER SUCH LIABILITY IS BASED ON BREACH OF CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, INCLUDING ANY SUCH DAMAGES CA– USED OR ARISING FROM — USE OF ANY OF THE PREFERRED PROVIDERS OF CONCIERGE LIFESTYLE.
6. CONCIERGE LIFESTYLE’S RIGHTS. If Member should fail in any manner to fulfill the terms and conditions hereof, Concierge Lifestyle may defer further services until such default is cured. Remedies provided herein shall be in addition to, and not in lieu of, other remedies that may be available to Concierge Lifestyle.
7. GOVERNING LAW. This Agreement shall be construed, and the respective rights and duties of Member and Concierge Lifestyle shall be determined, according to the laws of the State of New York, without giving effect to its principles of conflicts of laws. The UN Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.
8. DISPUTE RESOLUTION. Any dispute, controversy or claim arising out of or related in any way to these Membership Terms of Use and/or any sale and purchase of services hereunder or any transaction contemplated hereby which cannot be amicably resolved by the parties shall be solely and finally settled by arbitration administered by the American Arbitration Association in accordance with its commercial arbitration rules. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration shall take place before a single arbitrator sitting in Suffolk or Nassau County within the State of New York. The language of the arbitration shall be English. The arbitrator will be bound to adjudicate all disputes in accordance with the laws of the State of New York. The decision of the arbitrator shall be in writing with written findings of fact and law and shall be final and binding on the
parties. The arbitrator shall be empowered to award money damages, but shall not be empowered to award consequential damages, indirect damages, special damages, exemplary damages, punitive damages or specific performance. Each party shall bear its own costs relating to the arbitration proceedings irrespective of its outcome. This section provides the sole recourse for the settlement of any disputes arising out of, in connection with, or related to this Agreement.
9. NO ASSIGNMENT. This contract between Member and Concierge Lifestyle is not transferable by either party without the prior written consent of the other party, except that Concierge Lifestyle may assign this Agreement without Member’s consent of the assignment is to an affiliate or if the assignment is carried out as part of a merger, restructuring, or reorganization, or sale or transfer of all or substantially all of Concierge Lifestyle’s assets. Any assignment without such consent shall be null and void.
10. INTELLECTUAL PROPERTY. Member acknowledges that Concierge Lifestyle is the owner of intellectual property related to the Service, including any trademark (the “Marks”) and proprietary color and patterns used in connection with its Products (the “Copyrights”). Member shall not use the Marks or Copyrights or any part thereof as part of Member’s name, nor register any name, including domain names, or mark confusingly similar to the Marks or Copyrights. Member acknowledges that it is not being licensed any right or interest of any kind in the Marks or Copyrights and that Member may not use same without the prior, written consent of Concierge Lifestyle.
11. FORCE MAJEURE. Neither Party shall be liable hereunder for any failure or delay in the performance of its obligations under this contract, except for the payment of money, if such failure or delay is on account of causes beyond its control, including labor disputes, civil commotion, war, fires, floods, inclement weather, governmental regulations or controls, casualty, government authority, strikes, or acts of God, in which event the non-performing Party shall be excused from its obligations for the period of the delay and for a reasonable time thereafter. Each Party shall use reasonable efforts to notify the other Party of the occurrence of such an event within three (3) business days of its occurrence.
12. COLLECTION EXPENSE. If Concierge Lifestyle incurs any costs, expenses, or fees, including attorney’s fees and professional collection services fees, in connection with the collection or payment of any amounts due from the Member under this contract, Member agrees to reimburse Concierge Lifestyle for all such costs, expenses and fees.
13. MISCELLANEOUS. These Concierge Lifestyle’s Membership Terms of Use are the sole and exclusive statement of the parties’ understanding and agreement with respect to the transactions contemplated by this sale, notwithstanding any other terms that might be contained in any purchase order or other document received from Member or submitted to Concierge Lifestyle. No waiver by Concierge Lifestyle of any of Concierge Lifestyle’s Membership Terms of Use or any breach hereof shall constitute or be deemed to be a waiver of any such term or any such breach in any other case. No waiver shall be deemed to occur as a result of the failure to enforce any term or condition of these Concierge Lifestyle’s Membership Terms of Use. If any clause or portion hereof shall be held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, the remaining clauses or portions shall remain in full force and effect. The paragraph headings are for convenience only and shall not be used in interpreting or construing these Concierge Lifestyle’s terms and Conditions of Sale.